We understand there’s always a piece of jewelry that our customer wants but can not find, either too thin or too thick; too deep or too shallow; twisted or tangled – nothing is impossible to our master jeweler. Though we are only 3 years young, Aaron has been in the industry for over 8 years, and over these years he had collaborated with the most skilled master jewelers in Melbourne. Especially in Engagement ring designs. At SkyGem & Co. we praise our designers the expertise to fully customize any ring to the finest detail and our master jeweler’s craftsmanship to meet our customer’s desires.
Step 1 – One on One consultation
On the first consultation we’ll ask you questions about your desire custom made engagement ring. You’ll need to share as much information, vision and expectation about your desire design as possible, we will use our knowledge and experiences to guide you on making your final decision. We will educate you about structures and aspect of the ring can and can not be done, also recommending the suitability of your selection for it purpose. Once we’ve collected all the information that we need, we can give you an estimate time on the making of the your customized engagement ring. All details, costings and specs will be in writing to ensure there’s no surprises!
This process takes approximately 1-hour
If you do not know what you want, the best way visit our existing designs. Pick one with the shank (ring part) you liked most and find one with the crown (claws/prongs) style you like most. Let us know which, and we’ll make it happen.
Step 2 – Drawing and Designing
Following the first meeting, we’ll put all the information together then work with our CAD designer to create a concept design of your desire custom made ring. Once all boxes are ticked by our consultant, we’ll send you the concept CAD for inspection and make adjustments if needed. During this step, we can go back and forth to make changes as many times as you like. Once you’re happy and approves the drawing, the CAD will be send to our expert jeweler for production.
This process normally takes approximately 10 business days.
Every custom made engagement ring includes one CAD designs. You can make as much changes/adjustments as you’d like on the same design. If you have a change of mind and wanting a completely new design, a new design fee of $110 applies.
Step 3 – Completion and Collection
All of our custom made jewelry are hand finished by our expert Melbourne Jeweler. The diamond are set by our Master Melbourne setter. It is our mission to give you the perfect piece of jewelry when you collect it, the finished product will go through our professional jeweler’s quality inspection before handing over to you. This is to make sure that there’s not hitch or hikes after you put on the piece of your dream jewelry.
We stand by the quality and craftsmanship of all our jewelry, if the finish product does not meet your expectation up on collection. We will re-make it!