50% Deposit Option

At SkyGem & Co we understand the concern of making a full payment of an expensive item without seeing it can be uncomforting. We’re committed to halve that concern by accepting 50% deposit of any loose diamond listed on our online inventory both Natural diamond and Lab Grown diamonds. If the purchase is made with a setting, the balance amount does not need to be paid until the whole ring completed. This option will allow you to secure the diamond without paying the full until it arrives in our office.

All prices listed are GST inclusive, in Australian Dollars($), complete and final. There is no hidden cost such as “Import duty” or “Customs Fee”.

Please note this is not a “Take Now, Pay Later” option. You will only receive the item once full payment is made.

Taking up the 50% deposit option you must agree to;

(a) 50% of the total cost of the diamond including GST to be cleared in our account prior to us securing the selected diamond.

(b) We will contact you to inspect the diamond upon it arrival. Regardless of your availability to inspect the diamond, the balance (other 50%) of the diamond must be settled within seven (7) days from the day we inform you of it arrival. An additional 3.8% consignment charge apply to the total cost of the diamond if you are unable to meet this condition (b).

(c) Unless prior arrangement are made with us, your 50% deposit will be forfeited if the diamond is not fully paid within 28 days after we inform you of it arrival.

(d) By using this option, all return options are voided. There is exception for our ”In-store stocks”, ”Australian Stock” Lab Grown diamonds and, if you do not receive what you originally ordered will give you a full refund. This must be brought to our attention at the time of inspection or within 3 days of receiving the mailed item.

Please note
All ”In-store stocks” and “Australian Stock” listed are excluded from these terms. Regardless of the payment option you decide to undertake. The 14 days “any” reason return/refund policy is valid.

	Pros	Cons
In-Store Stocks and Australian Stocks items	See it before buying it. 14 days any reason free returns unless adjustments are required, item is available for instant collection	Premium pricing
Special Orders – (Lab Grown diamond, Natural diamond, Lab grown Coloured and Natural Coloured Diamond Online)	We guarantee it is the most competitive prices you will find anywhere in Melbourne and Australia The exact same quality as Australian supplier’s stocks Gives you more time to make payment if you undertake the 50% deposit option, generally it takes up to 2-4 weeks for the diamond to arrive in our office.	Takes up to 2-4 weeks for the diamond to arrive in Australia   Like other online retailers, the diamond can not be seen before purchasing