Our Services

Jewellery Repairs , Stone Replacement , Valuation , Ring Resizing And Jewellery Restoration

Few jewellers are as prepared to meet your demands when it comes to jewellery services as our Melbourne-based in-house jewellers. In all honesty, trust is the main issue that most individuals have when hiring a goldsmith. Despite the fact that SkyGem & Co. has only been around since 2018, our workshop has an accumlative of over 100 years in jewellery crafting. Our team of designers, diamond setters, jewellers, and gemologists whose life’s work is making beautiful jewellery. You can be sure that your priceless belongings are in trusted capable hands.

We run our business out of a cutting-edge facility with unmatched tools and technology both modern and old school. We are prepared to handle any fine jewellery services you might require, from the gemological lab to handcrafted jewellery repair and high-frequency casting technologies. Our master jewellers can provide you specialised solutions for any jewellery difficulties because they combine modern technology with old-world expertise.

With over 100 years of combined experience designing jewellery in a facility where jewellery making is a way of life, you are sure to find jewellery solutions and services that cannot be found in other jewellery online stores.

We are committed to bring the best services in the field to our customers with pride and assurances.

Jewelry Repair

Jewelry Repair

All jewellery repairs are performed in our Melbourne workshop. A team of model makers, bench jewellers, stone setters, and master craftsmen. From a cracked ring to a bent or broken prong, we will inspect and diagnose the best available options to ensure your jewellery can be worn safely. While standard repairs are completed within a week, if an urgent repair is required on the same day, please call us on 9650 5190.

Stone Replacement

If your precious stones or diamonds have been lost or damaged, our diamond setters are always on standby, and most of the time we can get the diamond reset within 3-5 days. If the gem you are looking for is more unique, SkyGem & Co. has an abundant number of resources from which we can acquire the perfect replacement locally. In some instances, we may need to source the replacement stone from overseas, which we will inform you of prior to ordering the stone.

Jewelry Restoration

While our jeweller can produce practically any style from scratch, some antiques and valuable relics are so sentimental that you may want to explore entirely restoring them to their original state. Jewellery restoration is for objects that require more than basic maintenance. This difficult and satisfying task is carried out by one of our expert jeweller.

Jewelry Maintenance

SkyGem & Co. provides lifetime free jewellery inspection and cleaning to our customers! Regular inspections can assist guarantee that your jewellery is safe to wear. Before cleaning, our adviser will ensure that all of your stones and prongs are secure. If you request us to evaluate your item further, we will tell you of any potential hazards to be aware of or future repairs to consider. This precaution is advised every 3 to 6 months for rings and every 9 to 12 months for other jewellery.


Jewelry Appraisal/Valuation $120 (3-5 Business Days)

There are a number of reasons why you may want your jewellery valued. If you are like many people, just be curious and desire a casual estimate of the value of an item you own. If so, we can usually advise you on the approximate retail value of the item you have purchased from us. This consultation is a simple estimate to satisfy your curiosity about the approximate value of a jewellery item, so we do it while you wait as a free service for our customers.

In other cases, you may need more than a casual over-the-counter jewellery appraisal. A casual estimate will not provide you with the valid jewellery appraisal documents needed for insurance. If you have valuable jewellery, you will want to protect it. The most common way to do this is to insure it. Many home and contents insurances have a provision to cover a portion of your jewelry. In order to attain full coverage, it will most likely need additional coverage to be added to your policy. Some people choose to insure jewellery separately through companies that specialise in jewellery insurance, such as QReport Jewellery. In either event, most insurance companies require that a reputable appraiser provide a detailed, itemised appraisal of the jewellery to be insured.

Check with your insurance company about rates, deductibles, and exclusions, because they vary. Many insurance companies will attempt to replace lost or stolen items through their own sources rather than reimburse you in cash. It is very important that your jewellery appraisal lists enough detail about items to ensure that you receive a suitable replacement in the event of a loss.

Jewelry Appraisal/Valuation
Ring Resizing

Ring Resizing – From $160 (5-10 Business Days)

Ring sizing may seem like a routine procedure, and in most cases, it is. Nonetheless, we see far too often that jewellers will simply hammer a ring up to a larger size or put undue stress on stones or settings by manipulating the materials beyond their tolerance.

The first step in ring sizing is to evaluate the distance in which a ring will have to be opened or closed after a section of metal is either added or subtracted from its base.

The easiest way to envision this is to form a circle using both hands by touching the middle fingers and your thumbs. By leaving your thumbs in contact and opening your fingers at the top, The only way to separate your fingers is to bend the circle. Imagine the circle covered by delicate stones or filigree, and it is easy to see that changing the radius of the circle could damage those stones or collapse the delicate design. In most cases, bringing a ring up a size or less will be noninvasive.

Our jeweller will be able to read the materials and check the ring for metal fatigue or weak areas. Likewise, they will assess the stones and prongs to verify their ability to withstand the pressure applied during the sizing process.

Since ring sizing requires cutting your ring to add or remove metal, it will also require connecting the ring by soldering or welding. They will use either a torch or laser, depending on the situation and the capability of your jeweler. Next, a jeweller must properly insulate delicate stones or sensitive materials in your ring from heat. Few gems will endure the heat needed to solder gold, and none will endure the heat needed to weld platinum.

As scary as all this may sound, a skilled jeweller with the right knowledge and equipment will size most rings without leaving a trace of the work that has been done. In the few cases where this is not possible, your jeweller should be able to give you advanced notice of any distortion or inconsistency that may occur before you proceed.

At SkyGem & Co., we will diagnose your ring so that it can be properly sized by soldering or welding additional precious metals into place as the situation merits. Our experienced jeweller will evaluate each ring size on an individual basis to determine the least invasive method to size your ring and ensure its integrity. If additional jewellery repair is needed, we will contact you once all those assessments are made and will contact you prior to performing any job. While your ring is in our shop, it will undergo proper jewellery cleaning and rhodium plating, if required.

Jewelry Restoration – From $90 (5-10 Business Days)

While SkyGem & Co. can re-make almost any style of jewellery from scratch, some antique and precious pieces are so sentimental that you may consider completely restoring them to their original state. Jewellery restoration is for items that need more than routine repair. This challenging and rewarding task is performed locally by one of our master jewellery artisans.

After a century of wear, many of the details on your old rings or bracelets have likely eroded away. In many cases, if it is an item that has been passed on for generations, you may not even know what it originally looked like. At SkyGem & Co., you can be almost certain that someone within our knowledgeable staff is familiar with its original style or pattern. They can advise you on the range of options possible to restore your ring, bracelet, and necklace while maintaining as much provenance as possible.

Jewelry Restoration

Stone Replacement – From $66 (3-5 Business Days)

Stone Replacement
Stone Replacement
Stone Replacement

If the diamonds/Gemstones jewellery you purchased from SkyGem & Co. ever became loose or claws need tightening, we are happily to do that for you for free! Forever.

If your precious gems or diamonds have been lost or damaged, we will source the replacement stone from our abundant number of resources from which we can acquire the perfect replacement locally. In some instances, we may have a stone custom-cut and fitted to your jewelry. We will always contact you prior to acquiring any replacement so you know exactly what to expect when you pick up your jewelry.